At Selective Group, we recognise that there may be things that you are unsure of in relation to renting a property. We aim therefore to provide you with all the information and support you need to ensure your tenancy runs as smoothly as possible.
Tenancy Tenant FAQs
If you have specific queries or questions that you would like answers to then contact us, please, we’ll be happy to help you. However, you may find the answers to your queries in the responses we’ve supplied to the most frequently asked questions below.
Why should I Use Selective Group for my rental property requirements?
Selective Group is an established local company that is regulated and bonded, as an accredited member of the National Landlord Association and My Deposits scheme, you can be sure your rent payments are handled professionally, and your deposit is fully protected.
We try to make everything as easy as possible for you from the moment of viewing to the conclusion of your tenancy.
When can I view properties?
We will endeavour to arrange viewings at your convenience and will always accompany you. Please also bear in mind that some properties may well still have tenants in them, and we will need to be sensitive to their situation also.
Do I need to supply references?
Once you have viewed your property and discussed your needs with us, you will need to complete reference check forms (for each adult tenant) and you will be required to pay a £200 non-refundable holding deposit. The property will be reserved for you whilst we undertake the following checks:
A. Credit checks and CCJ history
B. Your previous address history
C. Your employment situation and employer’s reference
D. Previous or current Landlord references
E. Right to Rent Documents
Will I need a guarantor?
There may be some instances where, due to your particular circumstances, we would need to ask for someone to act as guarantor for your financial obligations. Typically, guarantors might be parents or relatives, but other UK residents may be able to perform this task providing they can demonstrate the means to cover the obligations over the tenancy period. Of course, anyone committing to this role will need to formally sign a declaration to fulfil the role. Where, for example, a young adult newly into first time employment, applies for a tenancy, it may be necessary due to a lack of credit history to seek reassurance from a 3rd party over the certainty to meet the tenant’s financial obligations. In the event that we feel a guarantor is likely to be necessary, we will discuss this with you and your proposed guarantor to ensure all parties are happy to proceed in this way.
Will my deposit be protected?
As a member of the Government approved My Deposits Scheme, we will take and hold your deposit fully in accordance with the requirements of the deposit regulations, your deposit will typically be the 1.5 times the monthly rental fee although this may be adjusted to cover circumstances e.g., pets. At the end of the tenancy, we will make arrangements to check the property and will agree with you about making arrangements to refund your property security deposit. Providing you have taken proper care of the property its contents and surroundings attending to all domestic cleaning, and you do not have any outstanding rent, we should be able to reach agreement over your deposit return quickly.
When do I get the keys to the property?
Once we have completed your application process, the tenancy can proceed; we will agree a moving date with you and will agree a time to meet you at the property. To enable us to hand over the keys, you will need to place with us the deposit and 1st month’s rent monies, these funds need to be cleared through our bank before we will hand the property over
What if I need assistance during my tenancy?
Of course, when signing a tenancy agreement, you are committing to a legal contract to take the property for the duration of the tenancy. As such you will be responsible for the rent and bills as detailed until the tenancy end date.
When the end of your initial tenancy period approaches you will be given the option to remain on the original tenancy contract running month to month.
Under the conditions of all our tenancy agreements, at least one month’s notice is always required by us in writing. This must be done at the end of any given tenancy period. Even if you are running month to month the same conditions apply. It is always best to check with us when you first think of even potentially giving notice to avoid any contractual misunderstandings.
It is appreciated that these answers cover only a few of the possible questions you may have, so please contact us if you need further advice.
A security deposit of a minimum of 1.5 month’s rental will be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying a ‘holding deposit’. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However, the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application. Our tenancies are for a minimum of 6 months.
Rents are quoted per calendar month, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.
Sample of Documents
St Johns college Farm, Swavesey Road, Fen Drayton, Cambridge, CB24 4SE
9.30 - 5.30pm Monday - Saturday